Privacy Policy

1. Introduction

Welcome to dreamcharacter.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI character image, video, and art generation services (the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you register, we collect your name, email address, and password. If you sign in via Google OAuth, we receive your basic profile information.
• Payment Information: When you purchase credits or subscriptions, payment processing is handled by our third-party payment processor (Stripe). We do not store your full credit card details.
• User Content: Text prompts, uploaded images, and preferences you provide when using our AI generation features.
• Communications: Messages you send to our support team or feedback you provide.

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with our Service, including features used, generation history, and timestamps.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies and Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our AI generation services
• Process transactions and manage your account
• Send service-related communications and updates
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations
• Train and improve our AI models (only with anonymized or aggregated data, unless you explicitly opt-in)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Service (e.g., cloud hosting, payment processing, analytics).
• AI Model Providers: Prompts and inputs may be sent to third-party AI providers for processing. These providers are bound by data protection agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Generated content is stored in your account history unless you delete it. We may retain certain information as required by law or for legitimate business purposes.

You can request deletion of your account and associated data by contacting us at [email protected].

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Secure cloud infrastructure with access controls
• Regular security assessments and monitoring
• Limited employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information.
• Portability: Request your data in a structured, machine-readable format.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: